Vectors 2022
SkySwitch User Conference
March 27-30, 2022
Loews Sapphire Falls Resort at Universal Orlando
Title Sponsor
The 2022 SkySwitch user group conference will take place March 27-30, 2022 in Orlando at the Loews Sapphire Falls Resort at Universal Orlando. 500+ SkySwitch resellers will attend Vectors to collaborate and hear from the best in the UCaaS industry, keep up with platform best practices, and network with their peers.
Attendee Cancellation Policy
If circumstances change and you can no longer attend the Vectors conference, you may cancel your registration by January 31, 2022. No refunds accepted after February 1, 2022. All Vectors registrations are 100% transferrable to another Team Member from your company at any time.
Please Note: SkySwitch and BCM One reserve the right to cancel, postpone and reschedule Vectors. If a rescheduling occurs all funds for registration paid will carry over to the rescheduled dates. Should Vectors be cancelled in its entirety, SkySwitch will refund funds paid for registration.
(Resort fees are waived for Vectors’ registrants and their guests)
Group Vice President and Consulting Partner, Worldwide Telecommunications, IDC
BIO
Mark Winther leads the Global Telecom Consulting practice at IDC, assisting clients with their planning, business, and market intelligence needs. His global consulting team leverages the knowledge assets of more than 150 communications analysts worldwide to effectively develop solutions and services that global clients require. Projects delivered by the telecommunications consulting practice cover: SDN, NFV and next generation infrastructures; SD-WAN and advanced networking services; UCaaS and CPaaS voice solutions, mobile enterprise applications, connected devices and Internet of things, vertical industry demand for new networking and telecom technologies.
Mr. Winther is the founding producer of IDC’s GTI - Global Telecom Indicators, a continuously updated database of revenues, financials and operational statistics for over 550 telecom, cable TV and satellite TV operators worldwide. A customized analysis on top of public financial statements, GTI enables operator performance cross comparisons by geography, market segment, and product offers, IDC GTI is a one-stop-shop for understanding the $1.4 trillion telecommunications industry.
BACKGROUND
Prior to his role in IDC consulting, Mark Winther managed IDC’s syndicated research services for telecommunications. These services covered: Ethernet, MPLS and optical networking, mobile broadband, mobility applications, VOIP and converged services, residential broadband and fiber markets.
EDUCATION/INDUSTRY ACCOMPLISHMENTS
American Brand and Marketing Strategist, Hitman Inc
Steve Brazell is one of America’s most sought-after Brand and Business Strategists.
In an over-crowded and hyper-competitive world, Steve is an Agent of Clarity; helping organizations of every size focus, and tell a sharper and more compelling brand story.
Steve founded the Competition Removal Firm Hitman Inc 27 years ago, and works with leading global brands and celebrities such as: IBM, Intel, Kevin Costner, Keyshawn Johnson, Fitness Magazine, Gulf Bank, Time Inc., Microsoft, Warner Brothers, and Walt Disney.
Steve is a successful angel investor, author, speaker, turn-around expert, and interim CEO for companies that are experiencing transformational change such as the world-leading edTech company Fullbridge.
Steve currently lives in Austin, Texas.
VP of Sales, SkySwitch
Jayson Jones is responsible for driving North American sales for SkySwitch, and focuses on growing the company’s channel and client bases. Jones brings to the position a successful track record of more than 25 years that includes high-profile leadership positions and recognized sales achievements in the high-tech, telecom and digital printing industries. A frequent speaker and trainer, Jones specializes in forming strategic alliances and programs that add value to the customer relationship. Prior to joining SkySwitch, Jones most recently oversaw global sales for Ironton Global Corporation, where he managed the concept, development, launch and ongoing sales of their international calling application. During his tenure at IGC, he nurtured key relationships and engendered strategic partnerships that led to significant revenue growth. Jones has co-founded five technology/telecom startups in his career and is recognized by his peers as a man of integrity, passion and faith. Jones attended the University of Nevada with a focus in communications. He currently resides in San Diego, CA with his wife and four children.
VP of Support, SkySwitch
Corey brings nine years in Voice over IP Technical Experience as well as IT Management experience to the SkySwitch Team. Corey's focus is running and optimizing the Support department to the best of its ability. He believes that Support must be attacked from every angle, not only solving tickets and resolving issues but identifying ticket trends, continual employee development, training, documentation, and customer education. Corey has grown SkySwitch's Support team from five Support Employees in September of 2016 to seventeen as of November 2018. He has built and continually develops a training program allowing new support personnel to complete training by reading and watching videos. Corey currently resides in Peoria, Arizona with his wife and two children.
VP of Customer Success, SkySwitch
William Brister, a USAF veteran, brings 35 years experience in telecom to the organization. Within 2 years of joining the Air Force William was teaching telecommunications and after leaving the Air Force held various Telecommunications Sales and Sales Engineering positions with leading companies and leans on that training and experience as he leads the Reseller Onboarding and Billing Services Department as VP of Customer Success. His team's primary focus of nurturing new SkySwitch Resellers to success has played a key role in seeing the company grow monthly revenue by more than 2800% since joining SkySwitch in 2015. William, believes in personal one on one time to train and engage the entrepreneurial minded Resellers through the Onboarding Process but also understands to scale the department needed to build online training into the mix. William resides in Allen TX, a suburb of Dallas, with his wife of 36 years, his two married children and 2 grand children.
SVP of Sales, BCM One
As Senior Vice President of Sales, Mike Nowak is responsible for overseeing the sales strategy for both the channel and direct sales at BCM One.
Nowak was recently the Vice President of Sales at nexVortex, a Managed SIP provider, helping build the company from a small start-up to a growth company validated with over 40 consecutive quarters of revenue growth and recognition on the Inc. 5000 list of fastest growing companies 10 years in a row. Nowak has a passion for solution sales, providing technical sales education, and seeing business growth in partners, customers, and employees.
Nowak’s 20 years of technical sales experience began at IBM after graduating from Michigan State University with a B.A. in Marketing. After IBM, channel sales positions at Aspen Consulting and Bandwidth.com were key building blocks in Nowak’s sales career.
VP of Support, SkySwitch
Corey brings nine years in Voice over IP Technical Experience as well as IT Management experience to the SkySwitch Team. Corey's focus is running and optimizing the Support department to the best of its ability. He believes that Support must be attacked from every angle, not only solving tickets and resolving issues but identifying ticket trends, continual employee development, training, documentation, and customer education. Corey has grown SkySwitch's Support team from five Support Employees in September of 2016 to seventeen as of November 2018. He has built and continually develops a training program allowing new support personnel to complete training by reading and watching videos. Corey currently resides in Peoria, Arizona with his wife and two children.
VP of Customer Success, SkySwitch
William Brister, a USAF veteran, brings 35 years experience in telecom to the organization. Within 2 years of joining the Air Force William was teaching telecommunications and after leaving the Air Force held various Telecommunications Sales and Sales Engineering positions with leading companies and leans on that training and experience as he leads the Reseller Onboarding and Billing Services Department as VP of Customer Success. His team's primary focus of nurturing new SkySwitch Resellers to success has played a key role in seeing the company grow monthly revenue by more than 2800% since joining SkySwitch in 2015. William, believes in personal one on one time to train and engage the entrepreneurial minded Resellers through the Onboarding Process but also understands to scale the department needed to build online training into the mix. William resides in Allen TX, a suburb of Dallas, with his wife of 36 years, his two married children and 2 grand children.
“Vectors feels more like a family reunion than a conference. The other white label partners we used seemed to care more about their success than ours. The thing I love about SkySwitch is they seem very interested in my success. They recognize that my success is their success. That is something I really appreciate”
– Jeff Hawkins-Telepath, Inc.
Be the first to know what's new with SkySwitch and hear industry insights from the best in the business. Plus, learn from a panel of media and technology experts on the "State of Reselling Telecom" and more about Vectors 2019 Title Sponsor, Poly.
Don't miss out on how to sell Business SMS more effectively, how to use QoS tool RTP Sight, live onboarding training and more.
Learn how to use Google Analytics to track inbound calls, how to read a call trace and much more.
Learn how to sell against Vonage, how to manage and configure ReachUC Connector, how to get more out of Rev.io and much more.
You can't afford to miss the last day — learn how to bill for Telco service with ConnectWise, about valuation models for UCaaS providers and more.
If you prefer, you can email vectors@skyswitch.com directly for specific question or inquiry you have.
Poly was born from Plantronics and Polycom — two powerhouse brands in the UC space. They are known worldwide for their quality voice, video, and headset products, backed by software, artificial intelligence, analytics, and insights to take you far beyond mere connectivity. Poly is a trailblazer in solving the dilemma of work from anywhere. Poly creates equity between those in the room and those who aren’t. No matter where you are, Poly has you covered.
Rev.io provides sophisticated billing-as-a-service (BaaS) to communications companies, IoT companies, and technology service providers. Rev.io enables clients to manage sophisticated subscription billing models with the industry’s most complete quote-to-cash financial processing experience to effectively manage end customers’ subscriptions, usage, taxation, billing, and payment processing.
888VoIP is your go-to source for collaboration-focused hardware and software solutions. Not only do we help you identify the best products for your specific needs, but we’re here to support you with manufacturer-certified and trained engineers, technical support personnel, and knowledgeable channel managers. We can assure the successful completion of the most complicated of projects. Striving to meet the dynamic needs of our partners: value-added resellers, service providers, and integrators, we provide innovative solutions from top manufacturers and an array of supplemental services. We help to ensure that our partners have all the tools needed to best serve their end-user customers.
Mondago provides desktop CRM integration and CTI products to the NetSapiens hosted UC platform and to some of the other largest telephony manufacturers and service providers in the world.
One of the primary functions of our solutions is to provide telephony integration between the end-users telephone system and their CRM. Common implementations of integration include features such as Click-to-call, Activity tracking, Caller ID preview, Add a contact, and Contact popping.
Headquartered in South Jordan, Utah, Xima Software was founded in 2007 and is dedicated to enabling companies to better manage their teams and employees through innovative contact center solutions. As an industry-leading software company, Xima creates user-friendly, customizable applications that integrate with SkySwitch and provide historical reporting, call recording, as well as real-time wallboards, skills-based routing, and multi-channel options. Our solutions also provide the tools your company needs to customize call reports, see every event in a call, custom design visual displays of relevant data, and ensure customer satisfaction with various customer service tools.
Datagate is a popular, modern, SaaS telecom billing solution designed for MSPs and UCaaS resellers to bill VoIP, UCaaS, and other telecom services effortlessly. Datagate integrates with ConnectWise Manage, Datto AutoTask, QuickBooks, Quoter, ITQuoter, Xero, and ConnectBooster to share data and eliminate rekeying. Datagate supports all types of telecom pricing plans and uses popular telecom tax engines, including Compliance Solutions (CSI), CCH SureTax, and Avalara, to ensure applicable taxes are calculated and billed correctly. Come and talk with us at the Datagate booth.
NTS Direct is a value-added distributor of voice and data technology. NTS Direct believes in providing the best customer experience possible by simplifying the technology procurement process. We reinvent the traditional distribution model with a consultative sales approach focusing on design, training, and support to create sales and profitability opportunities for resellers and manufacturers. We’re committed customer specialists in partner on-boarding and identifying/meeting the unique needs of value-added resellers, managed service providers, integrators, and ITSP’s.
DATEL Software Solutions creates innovative, cost-effective multichannel contact center and call accounting solutions enabling organizations to manage all customer interactions in a single, easy-to-use application.
DATEL prides itself on outstanding service and believes you’re not investing in just a software solution but in a partnership that cares for your business. These solutions enable customers of all sizes and industries to glean key insights and metrics to help drive business decisions.
Backed by a comprehensive Reseller and Customer support program, all of DATEL’s solutions are simple to use, flexible and scalable.
Pangea has been providing a complete portfolio of reliable Internet Fax Solutions for 25 years. Our Fax ATA provides a low-cost, secure and dependable solution for IP faxing from a user’s fax machine.
Jenne, Inc. is one of the nation’s leading value-added Technology Distributors and Cloud Services Brokers focusing on Unified Communications and Collaboration, Networking and Infrastructure, Physical Security, Video Conferencing and the Internet of Things (IoT).
TeleDynamics is a value-added B2B distributor of SIP and Telecom. For over 40 years, we have nurtured a tradition of excellent customer service and expert product knowledge. Vastly broadening our base of products to include VoIP, networking and UC solutions, TeleDynamics remains closely connected to the ever-changing business environment.
